On seven/18/14 my partner and I were on your flight 67 from BCN to Jfk. We boarded the aircraft and found that it experienced no wifi or enjoyment selections for the seat. In the event the meal was served we requested the flight attendant If your food experienced any peppers(the vegetable) in it given that the “chicken” together with other ingredients have been unrecognizable. My partner is very allergic to peppers and he needed to be particular there have been none. The attendant said she experienced no notion of what the food substances ended up in either range so he did not consume. How tricky would it not be for your catering dept to deliver an index of ingredients for this type of difficulty? The aircraft itself was old and alert on the inside. When acquired about the aircraft, the coach part smelled of fecal make a difference and it took pretty some time for your smell to dissipate.
I are actually touring with American Airlines for many years now and am now incredibly shocked at a new incidence. I'd just gotten again from vacation to learn that my suitcase was missing. American Airways explained to me I used to be designed to get it back again the next day, nonetheless I only obtained it two times afterwards and found that my suitcase were ripped open and destroyed.
Never ever I repeat under no circumstances will I select American Airlines. All over again.Absolutely unprofessional workers from your ticket agent to flight attendants. Every one of the jokes I've listened to over it getting a ” cattle hauler ” airline is unfortunately genuine in my new expertise.pretty unfortunate.
Last, allow me to clarify that when you inquired about an forthcoming or latest journey, we check with you Get in touch with our Reservations staff members, who can be obtained 24 hours each day and can be in a greater place to reply questions about your vacation. During the U.S., the toll-totally free range is
I am astonished at the lack of shopper service at American Airways. I was a flight attendant for 30 many years and took wonderful satisfaction from the schooling I been given from American. With a current vacation I viewed a passenger and agent argue about which 1 was ruder. There isn't a obvious enforcement of grooming procedures any where in the corporate.
I booked a visit to Cabo,Mx.with AA vacations.On the returned vacation we have been booked with USAir.the flight was cancelled mainly because based on the agent there was no airplane to fly us back to Monterey.We experienced to spend
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There exists a middle aged African American female with a short hair Minimize and glasses at your Philadelphia Airport site who refused to present me her full name After i requested it as a consequence of her despicable Mind-set. She finally told me her title was “D” and hid her title badge as she mentioned this. “D” will not ought to have a occupation in shopper service and particularly not in the top quality sign in area in which I encountered her. As I rushed past the long TSA line on the self service ticketing counter with only forty minutes right up until my flight departed I had been happy to check out there was a cost-free kiosk. I started to retrieve my reservation and midway as a result of this process “D” walked around me and mentioned “This is certainly for top quality passengers only” I appeared up with the display confused mainly because there wasn’t any indication or indicator which the kiosks were top notch kiosks and Moreover I questioned how “D” knew I used to be or wasn't top notch and why she would make this kind of an assumption. I replied “Excuse me?” “D” condescendingly stated “These kiosks are for firstclass travellers only”.
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My worry is that AA prolonged responded to my complaints and lies about good reasons the I had been bumped of flight.
Hi，I wished to check with questions on convey a cat within the U.S. to China, so I identified as your Chinese service. The woman referred to as Annie picked my mobile phone. I questioned my query and she or he claimed ” there is not any way” I said someone instructed me it is possible. She stated ” These are lying” she didn't give me any explanation. I chose to phone all over again, Yet another lady answered my connect with.
She was great And that i hope she's over the flight next spet when I am likely again to St Thomas Many thanks Mike
To whom it could problem. I used to be extremely not happy with The shopper service which was furnished by one of several flight attendants. (Flt. no. 408 from DCA to PHX) Pretty Impolite and UNPROFESSIONAL) Unquestionably not as well mannered as the videos that happen to be proven prior to the flight leaves. She should have still left her Angle at your house due to the fact I wasn't the only real passenger on this flight that have her wrath. The flight attendants name is Cher. I used to be touring in a very large group on business enterprise and will certainly Assume twice about using your airlines. The guide flight attendant was pretty apologetic nevertheless This could not have happened to start with.
The crimson tape to acquire a response about a genuine tousled excursion from commence to complete is terrible. I have been endeavoring to have a reaction from AA although the run all over is what AA wishes so you might stop trying..GUESS WHAT ? i dont quit conveniently. so AA i await your reply.